1. Introduction
Welcome to Coastline Plumbing. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website coastline.plumbing, submit forms, or communicate with us via phone, email, or SMS text messages.
By using our website or providing your personal information, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide.
- Automatically Collected Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.
- Communication Data: Any messages, inquiries, or requests sent through forms, email, or SMS.
3. How We Use Your Information
We may use the information we collect to:
- Provide, operate, and improve our services
- Respond to your inquiries or requests
- Send appointment reminders, order updates, or project information
- Send marketing communications, promotions, and special offers (only with your consent)
- Comply with legal obligations or resolve disputes
4. SMS/Text Messaging
By submitting your phone number on our website, you consent to receive text messages (SMS/MMS) from Coastline Plumbing. These messages may include:
- Appointment reminders
- Project or service updates
- Promotional offers and marketing messages
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to cancel or HELP for assistance.
Your consent to receive text messages is not required as a condition of purchasing any goods or services.
5. Sharing Your Information
We do not sell your personal information. We may share your data only with:
- Service providers who assist in operating our business (e.g., hosting, analytics, CRM, SMS platforms)
- Legal authorities if required by law or in response to valid requests
All third-party providers are required to protect your information and use it only for the purposes we specify.
6. Data Security
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct inaccuracies in your information
- Withdraw your consent for SMS or marketing communications
- Request deletion of your personal data (subject to legal exceptions)
To exercise these rights, contact us at Coastlineplumbingco@gmail.com or reply STOP to any SMS.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings at any time.
9. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
dormers
Coastlineplumbingco@gmail.com